Privacy Policy

At Digio Gram ERP, we understand that educational institutions handle highly sensitive data. Our commitment is to ensure the absolute privacy and security of every student, parent, and staff record processed through our platform.

1. Role as Data Processor

Digio Gram ERP acts as a Data Processor. The educational institution (the "Tenant") is the Data Controller. We process information solely on the instructions of the institution and do not own the data uploaded to the platform.

2. Information We Collect

On behalf of the institution, we process:

• Student Data: Names, photographs, academic records, attendance, and health information.
• Guardian Data: Contact information, identification numbers, and payment details for fee collection.
• Staff Data: Professional records, payroll details, and login credentials.
• Financial Data: Transaction IDs and payment statuses processed via integrated gateways.

3. Use of Cookies

We use strictly necessary cookies to maintain your session and provide secure access to your dashboard. We do not use tracking or advertising cookies for logged-in users.

4. Third-Party Sub-processors

We partner with industry-leading infrastructure providers to deliver our services securely:

5. Data Retention & Deletion

We retain institutional data as long as the subscription is active. Upon termination, institutions have 30 days to export their data, after which it is permanently purged from our active databases within 60 days, except as required by law for financial auditing.

6. Compliance with Indian Laws

Our privacy practices are designed to align with the Digital Personal Data Protection (DPDP) Actof India and international best practices for educational technology.